Last Modified: April 5, 2019
What Personal Information About Customers Does the CVB Gather?
Information From Other Sources: For reasons such as improving personalization of our service (for example, providing special offers that we think will interest you), we might receive information about you from other sources and add it to our account information. We also sometimes receive updated delivery and address information from our shippers or other sources so that we can update our records and communicate more easily.
What Do We Do With the Information We Collect?
At your request, we will send you our brochures and special promotions or offers. Our e-Specials are promotional emails about special offers, attractions and events happening in and around Carolina Beach, North Carolina. You will receive approximately eight e-Specials a year. You can unsubscribe at any time, directly from the prominent links within each e-Special, by telephone at 1-877-406-2356, or by emailing us at visit@wilmingtonandbeaches.com with "Remove from your mailing list" in the subject line. We do not share our email lists with anyone.
Does The CVB Share the Information it Receives?
Information about our customers and industry partners is an important part of our business, and we are not in the business of selling it to others. We do not share your information with any organization or business outside of the CVB.
How Secure is Information About Me?
In an endeavor to prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical and electronic procedures to safeguard and secure personal information we collect. We cannot guarantee the security of any information that you disclose online, and you do so at your own risk.
We incorporate security measures to protect our data from unauthorized use. Firewalls are utilized to protect our servers and network from unauthorized users accessing and tampering with files and other information that we store. Although we take the utmost care to protect your information, we cannot ensure the security of any information that you disclose online and transmit to us.
It is important for you to protect against unauthorized access to your computer. Be sure to sign off when finished using a shared computer.
How Can I Get Access to My Information?
As access is strictly limited, we do not allow access to this information online. Requests should be made via the following channels: By mail attention CVB, 505 Nutt Street, Unit A, Wilmington, NC 28401, by email at visit@wilmingtonandbeaches.com or by telephone at 1-877-406-2356.
What Options Do I Have?
As discussed above, you can always choose not to provide information, even though it might be needed to take advantage of CVB services, or to receive more information about Carolina Beach.
If you do not want to receive e-mail or other mail from us, please contact us by telephone at 877-406-2356 or email us at visit@wilmingtonandbeaches.com with "Remove from your mailing list" in the subject line.
Who Do I Contact if I Have Questions Regarding this Privacy Policy?
You may contact us by mail attention CVB, 505 Nutt Street, Unit A, Wilmington, NC 28401, by email at visit@wilmingtonandbeaches.com or by telephone at 1-877-406-2356. Please thoroughly explain your question or concern and we will try to resolve it.
ACCEPTANCE OF THE PRIVACY POLICY AND CHANGES TO THE PRIVACY POLICY
The Wilmington and Beaches CVB ("Organization" or "We") respects your privacy, and we are committed to protecting it through our compliance with this privacy policy ("Privacy Policy"). When you register or otherwise provide the Organization with your information, you opt-in, i.e., agree, to the Organization's use of the information as provided below, including to receive communications from the Organization, but you may opt-out as provided below.
This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit the websites at www.WilmingtonAndBeaches.com, www.VisitCarolinaBeachNC.com, www.VisitKureBeachNC.com, www.VisitWrightsvilleBeachNC.com (collectively, the "Website") and our practices for collecting, using, maintaining, protecting and disclosing that information.
This Privacy Policy applies to information we collect:
It does not apply to information collected by:
Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. By accessing or using the Website, you acknowledge that you have read and understand the Privacy Policy and accept and agree to this Privacy Policy. If you do not agree with this Privacy Policy, you must not access or use the Website.
We may change this Privacy Policy from time to time in our sole discretion. All changes are effective immediately once posted, and apply to all access to and use of the Website thereafter. Your continued use of the Website following the posting of the changed Privacy Policy means that you accept and agree to the changes. You are expected to check this Privacy Policy when you access this Website so you are aware of any changes, as they are binding on you. However, if we make material changes to how we treat our users' personal information, we may notify you by e-mail to any active and deliverable e-mail address that you have provided to the Organization and/or through a notice on the Website home page. The date the Privacy Policy was last revised is identified at the top of the page.
Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not (a) use or provide any information on this Website or on or through any of its features, (b) register on the Website, (c) use any of the interactive or public comment features of this Website or (d) provide any information about yourself to the Organization, including your name, address, telephone number or e-mail address. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact the Organization as provided below.
INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT
We collect several types of information from and about users of our Website, including information:
We collect this information:
Information You Provide to the Organization. The information we collect on or through our Website may include:
Information We Collect Through Automatic Data Collection Technologies. We may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including:
We use common Internet technologies, including Google Analytics and "cookies" to collect information about users so that at any time we can provide the best possible functionality and develop our information services.
THIRD-PARTY USE OF COOKIES AND OTHER TRACKING TECHNOLOGIES
Some content or applications, including advertisements, on the Website are served by third parties, including advertisers, ad networks and servers, content providers and application providers. These third parties may use cookies, alone or in conjunction with web beacons or other tracking technologies, to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
We use information that we collect about you or that you provide to the Organization, including any personal information:
Specifically, we use Google Analytics to measure and monitor usage trends of the WilmingtonAndBeaches.com website. We also use data from Google's Interest-based advertising or third-party audience data (such as age, gender and interests) with Google Analytics in order to periodically evaluate whether the content on the Website is well-matched to audiences actually using our Website and how to tailor and improve said content to appropriate user audiences if it can be improved through content changes and updates.
The Website uses the Google AdWords remarketing service and other advertising campaigns to advertise on third-party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who have not completed a task on our site or who have visited key pages, for example, requesting a Visitors Guide. This could be in the form of an advertisement on the Google search results page or on a site in the Google Display Network. We monitor how effective our advertisements are at inspiring you to visit Wilmington, North Carolina and our Island Beaches, via use of cookies by third-party vendors, including Google, to serve ads based on users' past visits to the Website, or interactions with our advertisements.
DISCLOSURE OF YOUR INFORMATION
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose personal information that we collect or you provide as described in this Privacy Policy:
We may also disclose your personal information:
CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION
We strive to provide you with choices regarding the personal information you provide to the Organization. We have created mechanisms to provide you with the following control over your information:
ACCESSING AND CORRECTING YOUR INFORMATION
You may send the Organization an e-mail at visit@wilmingtonandbeaches.com, or mail or call to the contact information below to request access to, correct or delete any personal information that you have provided to the Organization. We cannot delete your personal information except by also deleting all information you provided.
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. To ensure that the processing of information is carried out in a safe manner, only specifically authorized persons at Wilmington and Beaches CVB, and our subcontractors and system suppliers (see below) will have access to the information you provide us. The number of employees with such approval is limited. Access to information is secured by access mechanisms.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
All comments, questions, feedback, information requests regarding the Privacy Policy should be directed to: visit@wilmingtonandbeaches.com.
Alternatively, you may contact the Organization at:
Wilmington and Beaches CVB
505 Nutt Street, Unit A
Wilmington, NC 28401
Or by phone:
1-877-406-2356