Terms & Privacy Policy

What Personal Information About Customers Does the CVB Gather?

  • Information You Give Us: We receive and store any information you enter on our website, send by phone, fax, email, or US Post. You can choose not to provide certain information. We use the information that you provide for such purposes as responding to your requests, improving our services, and communicating with you.

  • Information From Other Sources: For reasons such as improving personalization of our service (for example, providing special offers that we think will interest you), we might receive information about you from other sources and add it to our account information. We also sometimes receive updated delivery and address information from our shippers or other sources so that we can update our records and communicate more easily.

What Do We Do With the Information We Collect?
At your request, we will send you our brochures and special promotions or offers. Our e-Specials are promotional emails about special offers, attractions and events happening in and around Carolina Beach, North Carolina. You will receive approximately eight e-Specials a year. You can unsubscribe at any time, directly from the prominent links within each e-Special, by telephone at 1-877-406-2356, or by emailing us at visit@wilmingtonandbeaches.com with "Remove from your mailing list" in the subject line. We do not share our email lists with anyone.

Does The CVB Share the Information it Receives?
Information about our customers and industry partners is an important part of our business, and we are not in the business of selling it to others. We do not share your information with any organization or business outside of the CVB.

How Secure is Information About Me?
In an endeavor to prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical and electronic procedures to safeguard and secure personal information we collect. We cannot guarantee the security of any information that you disclose online, and you do so at your own risk.

We incorporate security measures to protect our data from unauthorized use. Firewalls are utilized to protect our servers and network from unauthorized users accessing and tampering with files and other information that we store. Although we take the utmost care to protect your information, we cannot ensure the security of any information that you disclose online and transmit to us.

It is important for you to protect against unauthorized access to your computer. Be sure to sign off when finished using a shared computer.

How Can I Get Access to My Information?
As access is strictly limited, we do not allow access to this information online. Requests should be made via the following channels: By mail attention CVB, 505 Nutt Street, Unit A, Wilmington, NC 28401, by email at visit@wilmingtonandbeaches.com or by telephone at 1-877-406-2356.

What Options Do I Have?
As discussed above, you can always choose not to provide information, even though it might be needed to take advantage of CVB services, or to receive more information about Carolina Beach.

If you do not want to receive e-mail or other mail from us, please contact us by telephone at 1-877-406-2356 or email us at visit@wilmingtonandbeaches.com with "Remove from your mailing list" in the subject line.

Who Do I Contact If I Have Questions Regarding this Privacy Policy?
You may contact us by mail attention CVB, 505 Nutt Street, Unit A, Wilmington, NC 28401, by email at visit@wilmingtonandbeaches.com or by telephone at 1-877-406-2356. Please thoroughly explain your question or concern and we will try to resolve it.